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SonicWALL, Inc.


Virtual Office Overview

SonicWALL SSL-VPN Virtual Office provides secure remote access to network resources, such as applications, files, Intranet web sites, and email through web access interface such as Microsoft Outlook Web Access (OWA). The underlying protocol used for these sessions is SSL.

With SSL-VPN, mobile workers, telecommuters, partners, and customers can access information and applications on your Intranet or Extranet. What information should be accessible to the user is determined by access policies configured by the SonicWALL SSL-VPN administrator.

Accessing Virtual Office Resources

Remote network resources can be accessed in the following ways:

For SSL-VPN to work as described in this guide, the SonicWALL SSL-VPN security appliance must be installed and configured according to the directions provided in the SonicWALL SSL-VPN 2000 Getting Started Guide.

Browser Requirements

The following web browsers are supported for the web management interface and the SSL-VPN portal. Note that Java is only required for the SSL-VPN portal, not the web management interface.

Table 1 Microsoft Windows Settings



  • Internet Explorer 5.0.1 or higher, Mozilla 1.x, or Netscape 7.0 or higher
  • Opera 7.0 or higher
  • FireFox 1.0 or higher


  • Sun JRE 1.3.1 or higher
  • Microsoft JVM 5 or higher

Apple MacOS X

  • Browser: Safari 1.2 or higher
  • Java: Sun JRE 1.3.1 or higher

Unix, Linux, or BSD

Browser: Mozilla 1.x or Netscape 7.0 or higher
Safari 1.2 or higher

  • Java: Sun JRE 1..31 or higher

To configure SonicWALL SSL-VPN software, an administrator must use a web browser with JavaScript, cookies, and SSL enabled.

Web Management Interface Overview

From your workstation at your remote location, launch an approved web-browser and browse to your
SSL-VPN appliance at the URL provided to you by your network administrator.

  1. Open a Web browser and enter (the default LAN management IP address) in the Location or Address field.
  2. A security warning may appear. Click the Yes button to continue.
  3. The SonicWALL SSL-VPN Management Interface displays and prompts you to enter your user name and password. As a default value, enter admin in the User Name field, password in the Password field, and select a domain from the Domain drop-down list and click the Login button. Note that your administrator may have set up another login and password for you that has only user privileges.

The default page displayed is the Virtual Office home page. The default version of this page shows a SonicWALL logo, although your company's system administrator may have customized this page to contain a logo and look and feel of your company. Go to the Virtual Office Overview, page 9 to learn more about the Virtual Office home page.

Note From the Virtual Office portal home page, you cannot navigate to the administrator's environment. If you have administrator's privileges and want to enter the administrator environment, you need to go back to the login page and enter a username and password that have administrator privileges set up for them and log in again. Note that the domain is independent of the privileges set up for the user.

Logging in as a user takes you directly to Virtual Office. The Virtual Office Home page displays as shown here.

Note The Virtual Office content will vary based on the configuration of your network administrator. Some bookmarks and services described in the SonicWALL SSL-VPN User's Guide may not be displayed when you log into the SonicWALL SSL-VPN security appliance.

The Virtual Office consists of the nodes described in the following table.


File Shares

Provides access to the FileShares utility, which provide remote users with a secure Web interface to Microsoft File Shares using the CIFS (Common Internet File System) or SMB (Server Message Block) protocols. Using a Web interface similar in style to Microsoft's familiar Network Neighborhood or My Network Places, File Shares allow users with appropriate permissions to browse network shares, rename, delete, retrieve, and upload files, and to create bookmarks for later recall.


Provides access to the NetExtender utility, a transparent SSL-VPN client for Windows users that allows you to run any application securely on the remote network. It acts as an IP-level mechanism provided by the virtual interface that negotiates the ActiveX component, using a Point-to-Point Protocol (PPP) adapter instance.


Provides a list of available bookmarks which are objects that enable you to connect to a location or application conveniently and quickly.

Online Help

Launches online help for Virtual Office.


Logs you out of the Virtual Office environment.

The Home page provides customized content and links to network resources. The Home Page may contain support contact information, VPN instructions, company news, or technical updates.

Only a web browser is required to access Intranet web sites and FTP sites. VNC, Telnet and SSH require Java. Terminal Services requires either Java or ActiveX on the client machine.

As examples of tasks you can perform and environments you can reach through Virtual Office, you can connect to:

The administrator determines what resources are available to users from the SonicWALL SSL-VPN Virtual Office. The administrator can create user, group, and global policies that disable access to certain machines or applications on the corporate network.

The administrator may also define bookmarks, or preconfigured links, to web sites or computers on the Intranet. Additional bookmarks may be defined by the end user.

SonicWALL NetExtender is a software application that enables remote users to securely connect to the remote network. With NetExtender, remote users can virtually join the remote network. Users can mount network drives, upload and download files, and access resources in the same way as if they were on the local network.


If the SSL-VPN gateway uses a self-signed SSL certificate for HTTPS authentication, then it is necessary to install the certificate before establishing a NetExtender connection. If you are unsure whether the certificate is self-signed or generated by a trusted root Certificate Authority, SonicWALL recommends that you import the certificate. The easiest way to import the certificate is to click the Import Certificate button at the bottom of the Virtual Office home page.
SonicWALL, Inc.
1160 Bordeaux Drive
Sunnyvale, CA 94089-1209
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